1. Q: How quickly can you send someone round to do a survey of my property and give a more accurate price?
A: In the event of moving from a farm there might be items that the moving company would need to re-evaluate, so make sure that the moving company is well informed to avoid any unexpected costs that might occur.

2. Q: What happens if for some unforeseen circumstances my move day changes?
A: Recently, we have all experienced the scare of either thinking we have covid or a friend or loved-one testing positive! Make sure that should you or your family member test positive for covid 19, and the isolation period falls over your moving date, they can set an alternative date.

3. Q: Does your quote include insurance? What are the individual item thresholds and total loss limits? A: Relocation Station’s partners provide you with moving insurance against loss or breakages of your property while it is in transit. Make sure this is the case before booking and that the amount is sufficient.

4. Q:How many members of staff will be here on the given moving days?
A: Keeping you and your belongings safe is Relocation Stations partner’s first and only concern. Confirm the number of employees, to avoid an unwanted helper walking off with your valuable possessions.

5. Q: Is the quoted price the final price?
A: If the estimator underestimated the volume of items, you’ll want to know if there will be any additional cost.

6. Q: How much is packing and unpacking, and how does it work? (if required)
A: Relocation Stations partners offer value-added services like packing and unpacking your items, in the event of people being in a wheelchair or physically unable to do this themselves, makes moving a lot easier and less stressful. It is convenient and might be more affordable than one might think, so make sure to enquire about the extra services our partners may offer.

7. Q: Can you arrange a cleaning service at either end? (if required)
A: Spending the whole day on your feet, organizing and orchestrating the best move, can be exhausting and, after all this, there is still the dreaded final cleanse. Relocation stations partners offer cleaning services as well, so make sure you add this to the services required when you’re filling out our online form.

8. Q: Can you provide me with a written move schedule? e.g. time of arrival on the day, the time it takes to load, travel and arrival time at the property, unload, and unpack, etc.
A: No one wants to wake up early, ready to move and then the moving company only arrives after lunch, so ask Relocation Station’s partners for an estimated timetable.

Make sure you have a good rapport with the removals company. It will make the transition as smooth and painless as possible.